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Your business is important to Chintz & Company, and we aim to ensure your satisfaction.

Your deposit of 50% will permit us to proceed with your order.  Balances will be due upon pickup or delivery.

All goods must be picked up and paid in full within 60 calendar days of completion or arrival.  Goods left remaining after 60 calendar days will result in the contract being cancelled and the deposit being forfeited.

We regret we are unable to accept returns or cancellations on cut goods, work in progress, special orders, goods transferred, seasonal or sale items.

A 15% restocking fee may apply on furniture returns.

Sometimes we face a situation beyond our control that may effect the completed project. 
Please consider:

Chintz & Company may return the customer's deposit and terminate this Agreement at its sole option at any time and for any reason.

The customer agrees that as a result of this termination, his or her damages, if any, are limited to $100 or 5% of the total order, whichever is less.

Several weeks may be required for delivery on special orders.  Delays in shipment are beyond our control.

No responsibility is assumed for delays occasioned by failure of others to meet commitments or for any other reason or cause beyond the control of Chintz & Company.

Prices of materials, labour and services quoted are subject to change.

The client will be responsible for any measurement noted "Customer's own measurement."

Fabrics or goods are not guaranteed against wearing, fading or latent defect.

Dye-lot variation may occur. Chintz & Company is not responsible for these variations in finished goods.

Chintz & Company will deliver goods on the customer's direction, but it is the sole responsibility of the customer to arrange for delivery insurance for the goods.  Customers are strongly urged to protect their goods with insurance.

Chintz & Company is not responsible for any duties, brokerage, taxes, tariffs or other surcharges levied against goods being imported for a customer's contract.  These charges will remain the responsibility of the customer, and in no way alter the other terms and conditions of this sale.

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